Problem 1 and solution.
Brother scan and cut mat not recognised.
The mat s adhesive strength may have been decreased or the material is not secured properly.
As you i recently purchased a brother scanncut machine and while i love it there is one thing i do not love and that is the mat.
The dotted marks on the part of the mat that is inserted are dirty.
Do not attach tape on any edges of the mat because the tape could get stuck on the feed rollers during operation.
The cutting pressure may be too strong.
Then direct cut mode will not recognize it.
Replace the mat with a new one.
In the scan to cut data function you can change the contrast levels allowing you control over how much information you would like scanncut to process for your design.
Clean the dotted marks at the edge of the mat and their surrounding areas.
A mat was not inserted straight into the machine.
Problem 2 there are deep cuts completely through the mat or cut through the mat.
The mat was inserted so that the side with the material attached is facing down.
At brother we work hard to provide customers with the highest quality items.
Possible causes or results case1.
Press on the operation panel to feed out the mat and then insert the mat straight into the machine again.
Insert the mat so that the side with the material attached is facing up.
The mat is too sticky at first which is not a problem because you just take a clean tshirt and pat it all over the mat to remove some of the stickiness and voila.
You helped us identify and fix the root cause.
The dotted marks on the part of the mat that is inserted are hidden by material that was attached.
You should use the scan to cut data function for images or designs that have a lot of detail or background.
The scan n cut machine needs to see the scanned image at its original color scheme so it can determine what part of the color range it can recognize and cut.
The scanner glass is dirty.
The mat was inserted so that the side with the material attached is facing down.
Replace with a new one if the mat is not being recognized.
Our low tack mat and standard mat are to be used with the direct cut function.
A mat that cannot be recognized has been inserted.
The scanning mat can also be used with scan to cut data function.
After a few.
Problem 2 and three simple solutions.
Mats for the cm models will not work on this machine.